Terms of Service

These terms govern access to Asuka Designer, its commerce integrations, hosted services, and related support. Last updated: August 1, 2026.

The service

Asuka Designer provides tools for configuring, pricing, previewing, saving, and producing customized products. Features depend on the selected plan, platform, and technical environment.

Accounts and plans

You are responsible for accurate account information and for protecting administrator access.

• Shopify subscriptions are selected and billed through Shopify App Pricing.
• WordPress, WooCommerce, and JavaScript plans are managed through the Asuka customer portal.
• Paid features remain available only while the corresponding subscription or licence is active.
• Trials, limits, renewals, and cancellations follow the terms shown at purchase.

Merchant responsibilities

You control the products, content, prices, permissions, and production rules configured in your store.

• Use product files, fonts, images, and trademarks only when you have the necessary rights.
• Test product configuration, pricing, tax, checkout, exports, and production output before accepting live orders.
• Maintain appropriate backups and secure your store accounts.
• Provide customers with the notices and terms required for your own business.

Acceptable use

You may not use the service to break the law, infringe rights, distribute malware, bypass security or billing controls, overload the platform, or attempt unauthorized access.

Intellectual property

AsukaDev retains rights in the software, brand, documentation, and hosted services. You retain rights in the product data and content you lawfully submit. You grant the limited rights needed to process that content and provide the service.

Availability and changes

We work to provide a reliable service, but maintenance, platform changes, third-party failures, or security events may occasionally interrupt access. Features may evolve while preserving the essential purpose of paid plans.

Liability

To the extent permitted by law, AsukaDev is not responsible for indirect loss, lost profit, merchant production errors, or third-party platform failures. Nothing in these terms excludes liability that cannot legally be excluded.

Suspension and termination

Access may be suspended for non-payment, material breach, abuse, or security risk. You may cancel through the billing platform used for your plan. Data is then retained or deleted according to the Privacy Policy and legal obligations.

Contact

Questions about these terms can be sent to support@asukadev.com.

• Email support@asukadev.com.
• Existing customers can also open a ticket from the customer portal.